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New shipment arrived - hurricane Irma update

on 13 Sep 2017
New shipment arrived from Brazil, just in time to be cleared before hurricane Irma got to us. We got some damage on the ...
 
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Terms and Conditions


1- Orders

Only domestic orders in the contiguous 48 United States are accepted through the site. International orders, and also orders from AK and HI should be made by phone, fax or e-mail. The reason is that In these cases the costs for permits, shipping and/or related paperwork will have to be added.

All prices in US Dollars. For orders under $50.00, $20.00 for shipping and handling is added. Orders above  $50.00 (including) are free of any extra shipping and handling costs except the cost of plants. In case of returns, shipping costs are non-refundable as per receipt kept on file.

2- Shipping

Shipping is now done by USPS Priority Mail by default. As FedEx charges have been growing steadily throughout the years, we cannot do it anymore without passing this cost to our clients. If FedEx shipping is desired it will be added to the cost even for the free shipping cases as the free shipping is now by USPS only.

Plants are sent potted whenever established. Recent imports that are not as yet established and plants grown in sphagnum moss are sent bareroot.

Orders are usually shipped on Mondays or Tuesdays of the week following when orders are placed.

3- Payment

PayPal is the preferred form of payment, and available at checkout. Again, orders are accepted only for the 48 contiguous U.S. States. 7% sales Tax will be automatically added for Florida orders.

Credit Cards (Visa, MasterCard, Discover) are accepted through PayPal and available at the "complete order" page at check-out. Credit Cards are also accepted by phone or fax in case of e-mail or phone orders. Charges will show as from Boa Vista Orchids in your statement.

For payments by check, only ones payable in the U.S. are accepted. Please make checks payable to Boa Vista Orchids LLC. Florida orders add 7% Sales Tax.

4- Discounts

For orders between $ 250.00 and $ 499.00, 5% - enter Discount Coupon Discount250;
between $ 500.00 and $ 999.00, 10% - enter Discount Coupon Discount500;
above $ 1,000.00, 15% - enter Discount Coupon Discount1000.

Discount Coupons should be entered at checkout.

These amounts are for the plants themselves and calculated before sales tax and any extra expenses added to the plants such as shipping and handling.

5- Plant sizes

The sizes mentioned for each item relates to the size of the pots, and it is aproximate. For example, we use primarily square pots and a 3" pot is not 3" on each side, but a bit less than 3" on side and more than 3" on diagonal. The pot size also doesn't usually tell us about how far away from flowering a plant is as this is dependent on each plant; there are species that flower in 2" pots while others are still far from blooming in 3" or 4" pots.

When we mention NFS (near flowering size) or FS (flowering size) it means that plants are about one year from flowering or are mature, respectively.

6- Questions

Any questions before placing an order please send by e-mail (preferred) or call us at 863-852-4290.

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